While not as mature as its use in other areas, health systems across the U.S. are beginning to adopt predictive analytics tools for labor cost forecasting. Many organizations have automated ...

Determining the human resources required by an organization involves identifying the jobs, skills and knowledge required by those jobs and the performance level of the current workforce. Using this ...

Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves. Read now Salesforce is launching tools that will ...

New release brings predictive intelligence, regional expansion, and enhanced employee performance tools to contact center operations. DENVER — Aspect, a leading provider of cloud-based workforce ...

Businesses are increasingly turning to artificial intelligence to predict labour needs, with more than half of workplaces now using the technology despite widespread concerns about employee ...

For decades, contact centres have relied on spreadsheets, historical data, and manual effort to forecast staffing needs. While these tools have served their purpose, they are increasingly outmatched ...

It is the responsibility of a healthcare professional, usually a clinical manager within each unit, who often has more pressing patient care activities to accomplish. Each day, the manager has to ask ...

The happy future of a four-day work week comes with a caveat. Employees must learn to use AI and be willing to change their work profiles and reassess their job relevance There are many advantages to ...

Just as merchants are developing faster, more nimble supply chains to respond to the new crosschannel retail environment, they must also optimize their labor resources to align with the constantly ...

Leading IVF clinic networks are adopting predictive analytics and digital infrastructure to optimise operations, increase ...