Customer service is slowly moving toward a more self-service model, and organizations need to consider how that model will fit in their current customer service strategy. Zendesk, a provider of cloud ...

SEATTLE, WA--(Marketwired - Dec 18, 2014) - AnswerDash, the world's leading provider of contextual answer technology for websites, today announced a significant technology integration with Zendesk ...

The customer service software company, Zendesk, signs on Algolia to handle in-app and web searches through their platform. Zendesk is used by over 75,000 companies worldwide and can start using ...

AnswerDash, a provider of contextual answer technology for Web sites, today announced a technology integration with Zendesk Help Center to further customer self-service initiatives for Zendesk clients ...

SequenceShift expands its PCI-compliant payment platform with a new Zendesk for Contact Center integration for secure ...

SAN FRANCISCO--(BUSINESS WIRE)--Zendesk, Inc. (NYSE:ZEN) today launched a redesigned company brand and an expanded product family focused on building better customer relationships. As part of its move ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Zendesk for Service now boasts better support for ...

SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE business (Nasdaq: NICE), and the leader in cloud contact center, today announced it is partnering with Zendesk, Inc. (NYSE: ZEN), a ...

Successful omnichannel retailers provide seamless and consistent brand experiences ― which include customer self-service ― regardless of how and where along the path to purchase customers choose to ...