ST. LOUIS, Mo. – Service provider Interface Systems announced the release of its intelligent, AI-based voice-down system the company said is designed to automatically detect and discourage loitering ...

Voice interfaces are entering a new phase. After years of limited adoption, the field is experiencing a resurgence, driven by real-time large language models, multimodal assistants, and a wave of new ...

ST. LOUIS — Managed service provider Interface Systems has announced the launch of its enhanced intelligent voice-down system. The updated solution now integrates with Interface Systems’ Interactive ...

From Listening to Acting Halper’s approach is pragmatic. Rather than positioning voice automation as a novelty, the company focuses on outcomes. The system listens to incoming audio messages, ...

As AI becomes a fixture in contact centers, the conversation is shifting from hype to measurable business value. Enterprises are no longer asking if they should deploy AI for routing, self-service, ...

Wouldn’t it be fantastic if your business could be available 24/7 to answer customer inquiries? Imagine never missing a call and having every customer interaction handled with precision and care, no ...

Computer scientists from the University of Waterloo have made a concerning discovery regarding the effectiveness of voice authentication security systems. They have identified a method of attack that ...

Computer scientists at the University of Waterloo have discovered a method of attack that can successfully bypass voice authentication security systems with up to a 99% success rate after only six ...

Providers of AI-powered voice recognition software are gaining traction with car companies as they look to improve often-clunky voice assistant technology. SoundHound said it has a deal to add Alfa ...

St. Louis, MO (May 15, 2024) — Interface Systems, a leading managed service provider of security, actionable insights, and purpose-built networks for multi-location businesses, today announced the ...