Jabber and Cisco on Tuesday announced integration of their real-time communications wares designed to give users access to Web conferencing features from the Jabber instant messaging client. Cisco has ...

Unified communications as a service (UCaaS) is a cloud-based communications platform that incorporates multiple communication capabilities on a single platform hosted by a cloud provider. The “as a ...

A huge factor in the drive toward unified-communications architectures is the lack of integration — and concomitant loss of effectiveness — that characterizes real-time communications tools today.

A year-and-a-half into its strategic unified communications partnership -- the Innovative Communications Alliance (ICA) -- Microsoft Corp. and Nortel Networks today unveiled four new solutions taking ...

Unified communications as a service brings voice, text chat, meetings, and other communication technologies together into a single integrated platform. Here’s what to look for when shopping for a ...