Earlier this year we reported that Twilio was going to launch a full contact center solution called Flex on March 12 — lo and behold, today is March 12 and Twilio today announced the launch of Flex at ...

Twilio’s Engagement Cloud, its suite of products for building new customer experiences, is about to get a new feature, TechCrunch has learned. The company plans on launching the beta of a full contact ...

Cloud communications provider Twilio announced a bevy of new products and platform updates at its annual developer and customer conference on Wednesday. The new products include a conversational AI ...

Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...

Earlier this year we reported that Twilio was going to launch a full contact center solution called Flex on March 12 -- lo and behold, today is March 12 and Twilio today announced the launch of Flex ...