Nursing homes care for the most vulnerable members of our society. Those responsible for the coordination and delivery of care in nursing homes should absolutely be held accountable for clinical ...

New technology has made the employee survey process “smarter” than ever. Natural language processing and sentiment analysis tools enable organizations to glean accurate, continuous feedback from their ...

With CMS approval, surveys for initial accreditation to participate in Medicare resumed in May, as they could be done virtually—offering the greatest protection against COVID-19, and less pressure and ...

Modifications also include public disclosure of accreditation organization survey information and intermediate civil penalty remedies for noncompliance. The Consolidated Appropriations Act, 2021 (Pub.

The employee survey is a commonly used HR tool to gauge employee sentiment around a wide range of issues related to work experience — from management practices to development opportunities, to ...

Survey process Similar to the processes of CMS, as well as The Joint Commission and other accrediting organizations, NIAHO® surveys are conducted through tracer methodology, in combination with staff ...

Oswego trustees recently reviewed results of a community survey conducted last winter. The survey process is intended to gather information to improve municipal services and help guide long-range ...

Only 21 percent of patients engaged with the business office after discharge are completely satisfied with the hospital billing process, according to Connance’s 2011 Consumer Impact Study. The survey ...