Configurable in low-code, latest generative AI capability offers fast, more relevant answers in the Virtual Agent chatbot to help increase productivity without adding complexity SANTA CLARA, ...

ServiceNow Inc. today introduced Now Assist for Virtual Agent, a chatbot that uses generative artificial intelligence to help workers quickly find business information. The chatbot is rolling out on ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now ServiceNow today announced its latest ...

“Whether you call them virtual agents, digital assistants or chatbots, they're all everyone is talking about,” says Gretchen Alarcon, a vice president and general manager for HR service delivery ...

Companies to provide enhanced collaboration and digital workflow offerings for the distributed workforce The new capabilities enhance an existing ServiceNow Virtual Agent integration. With Virtual ...

A vulnerability that impacts Now Assist AI Agents and Virtual Agent API applications could be exploited to create backdoor ...

When COVID-19 hit and Levi shifted to remote work, the IT service desk looked to virtual agents as a way to support employees during the pandemic. Levi Strauss is one of the world's largest apparel ...

LAS VEGAS--(BUSINESS WIRE)--Knowledge 2024 — Today at ServiceNow’s annual customer and partner event, Knowledge 24, ServiceNow (NYSE: NOW), the AI platform for business transformation, showcased AI ...

Enterprise software giant ServiceNow Inc. has inked a three-year deal with OpenAI Group PBC so it can integrate the ChatGPT maker’s most advanced artificial intelligence models into its platforms.

ServiceNow partners with OpenAI in a three-year deal to embed ChatGPT-powered AI into enterprise workflows, aiming to boost ...