NEW YORK -- In his presentation today at the destinationCRM 2008 Conference, Denis Pombriant, founder and managing principal at Beagle Research Group, explained how CRM is no longer just your typical ...
It’s fair to say that most CRM platforms these days do not consist of a single operational construct but are in fact collections of integrated modules that utilize data and influence workflows in ...
Microsoft announced the upcoming release of their newest customer relationship management module, CRM 3.0, at the Microsoft Tech·Ed 2005 Europe conference in Amsterdam this week, and plans on making a ...
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