PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the IT management division of Zoho Corporation, today announced that the IT asset management (ITAM) module in its flagship IT service desk software, ...

A help desk professional is someone that balances customer service skills with technical competency to assistant internal employees or external clients with computer or technological issues. Internal ...

Certification signifies that ServiceDesk Plus and the teams behind it adhere to ITIL best practices Reaffirms ManageEngine as a trusted partner for businesses seeking an industry-certified service ...

NHS North of England Commissioning Support’s (NECS) IT Service Desk has been awarded an internationally renowned accreditation by the Service Desk Institute (SDI) for outstanding best practice. NECS ...

The University of St Andrews has become the first university in the UK, and the second in the world, to be accredited with 3-star service desk certification from the Service Desk Institute (SDI). The ...

Doha, Qatar - 01 March 2015 - MEEZA, the leading Managed IT services and solutions provider in Qatar, has been certified by the Service Desk Institute (SDI) with 4 Star IT Service Desk Certification ( ...