Car dealerships are notorious money pits. Plenty of social media posts uploaded online detail the possible scams associated with them, along with revelations from workers themselves on how folks can ...

Auto dealership service advisers and technicians are not communicating well and it costs dealerships money, according to survey data from global research and consulting firm Ducker Carlisle. Resolving ...

Visit the service drive at Volkswagen Pasadena in suburban Los Angeles, and you will likely be approached by one of the dealership's five service advisers. But if it's a busy day, you can check in ...

Like all car people, I get asked for automotive advice all the time. Most recently, the call came from a friend I'll call Jane about a car belonging to her son, who I'll call John. His 2013 Subaru ...