Designed to streamline ordering, self-service kiosks have inadvertently increased the workload for kitchen staff by generating larger and more customized orders, particularly during peak hours.

Voice technology and its transformative potential took center stage at the Self-Service Innovation Summit 2024, hosted by Networld Media Group in Miami, Florida. Steve Lieber, VP franchise development ...

CHICAGO, Feb. 04, 2025 (GLOBE NEWSWIRE) -- INFI USA, a pioneering AI-driven self-service software platform, today announced $12 million in Series A funding to accelerate technological innovation, ...

Back in July, a survey conducted exclusively for Newsweek found that a majority of Americans wanted self-checkout kiosks to be completely removed from retail stores. The poll noted that 62% of ...

Latest retail market study from research and consulting firm RBR Data Services shows that Diebold Nixdorf's SCO shipments increased by more than 60% in 2023 Ilhami Cantadurucu, executive vice ...

Doug Bonderud is an award-winning writer capable of bridging the gap between complex and conversational across technology, innovation and the human condition. More than 80% of consumers want ...

North American consumers continue to embrace self-service technology, as transactions at self-service kiosks will surpass $775 billion in 2009. This will grow to over $1.6 trillion by 2013, according ...

When restaurant customers order from a self-service kiosk while a line forms behind them, they feel rushed, prompting them to buy less and stick to familiar items instead of browsing for something new ...