In "Personalized: Customer Strategy in the Age of AI," Mark Abraham and David Edelman emphasize that in today’s hyper-competitive landscape, delivering a seamless, tailored customer experience is ...

SharkNinja to provide 24/7 tailored support with autonomous agents.. See what to trade after Powell’s next speech and how to time the market’s reaction. Details here → Agentforce is expected to aid ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 AI CRM, today unveiled two AI-powered innovations for retailers: Agentforce for Retail and Retail Cloud with Modern POS, helping ...

The federal government is committed to modernizing its IT footprint to increase productivity and security, leverage data as a strategic asset, share quality services, and improve the citizen ...

Salesforce (NYSE: CRM), the world’s #1 AI CRM, announced today that Novartis (NYSE: NVS), a leading global innovative medicines company, has selected Salesforce’s Agentforce Life Sciences for Customer ...

Turtle Bay Resort, a luxury vacation resort on O‘ahu’s legendary Hawaiian North Shore, has traditionally been a destination of choice for tourists and it’s not hard to see why. Boasting nearly 1,300 ...

As a brand built on riding the emotions of sports fans at their most intense moments, online sports merchandise retailer Fanatics aimed to bring some predictive and personalization power to bear by ...

Consumers are becoming accustomed to personalization from their shopping experiences. According to Salesforce, 65% of shoppers expect brands to understand their unique needs and expectations. Brands ...

With the integration, Salesforce Marketing Cloud users can trigger automated mailings based on relevant customer data, including purchase history, engagement behavior, location, demographics, personal ...