Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More In another move to strengthen its CRM offering, Salesforce has announced ...

Salesforce Inc. today rolled out three new products to its Einstein Automate cloud offering that are designed to assist customers regardless of technical background. Previewed in December, Einstein ...

Einstein didn't dance a go-go around the campfire, but if he did, he'd have done with AI-empowerment, relatively speaking. Customer service is a touchy thorny subject. Nobody likes having to wait on ...

Data Cloud Vector Database will unify all business data, including unstructured data like PDFs, emails, and transcripts, with CRM data to enable grounding of AI prompts and Einstein Copilot, ...

Salesforce on Thursday announced new robotic process automation (RPA) tools for Einstein Automate, the portfolio of tools that help organizations automate processes, build workflows and connect data.

Salesforce Inc. is expanding its generative artificial intelligence footprint today with new capabilities for its Einstein GPT general-purpose AI assistant that allow it to work with its Flow workflow ...

New Einstein 1 Data Cloud is now natively integrated with the Einstein 1 Platform, so customers can connect any data to create a unified profile of their customer, and infuse AI, automation, and ...

Automation has always been underlying Salesforce product development, but it's more important than ever to users such as NASA. Salesforce has announced plans to integrate Einstein GPT and Data Cloud ...

At last week's Salesforce World Tour DC, Salesforce announced new Einstein GPT and Data Cloud capabilities for Flow, Salesforce’s business process automation solution. It also announced new Data Cloud ...

Salesforce today at its massive Dreamforce conference in San Francisco introduced the next generation o Einstein, its artificial intelligence technology, with the Einstein 1 platform, Einstein Copilot ...

Salesforce this week announced new Marketing Cloud features designed to help companies build deeper relationships with their customers. Following on the heels of Service Cloud updates, the ...