Call center quality monitoring elevates the customer experience. Discover when to use real-time vs post-call methods for top-notch service. Consistent, high-quality customer service is a key element ...

Now that the emergency phase of the COVID-19 pandemic has ended, scientists are looking at ways to surveil indoor environments in real time for viruses. By combining recent advances in aerosol ...

A wearable lens with wireless sensors tracks intraocular pressure continuously, offering ultra-sensitive, non-invasive ...

What are the main features and applications of the Thermo Scientific 5014iQ and 5030iQ particulate monitors? Ekta Suman: The Thermo Scientific 5014iQ and 5030iQ monitors are innovative tools for ...

CHICAGO (CBS) -- Many more eyes are now on the footage from tens of thousands of security cameras across the 'L' system in Chicago. The Chicago Transit Authority is now outfitting customer assistant ...