Cloud Connect for AWS Gateways Delivers Full API Inventory and Posture Governance—No Traffic Required, No Agents to Deploy, No Waiting PALO ALTO, Calif., June 18, 2025 /PRNewswire/ -- Salt Security, ...
Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. AWS announced three new capabilities for Amazon Connect, its ...
SEATTLE--(BUSINESS WIRE)--Today at Enterprise Connect, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), shared new business momentum milestones and announced three new ...
Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. AWS signals a competitive posture in the CCaaS market with new ...
Slowly but surely, Amazon’s AWS cloud computing unit has become a major player in the call/contact center space with its Amazon Connect cloud-based (and AI-centric) contact center service, which ...
AWS's contact center service adds capabilities that make it easier for businesses to identify customer issues and trends, search call and chat transcripts, and improve agent performance Intuit, John ...
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