In one of the newest wrinkles in telephone technology, computers are helping companies answer the phone when employees are busy. These voice message systems do more than answering machines do. The ...

Without a doubt, e-mail is an efficient and indispensable tool for doing business. But much communication is still conducted the old-fashioned way: by telephone. Two new products—Ovolab’s Phlink 1.4.2 ...

I'd like to replace our rather dodgy cordless phone with something more reliable, and I figured while I'm at it I might as well get us an answering machine. Please recommend one. I'm willing to pay ...

Not answering the phone used to be simple. If you weren’t home or didn’t respond to a ringing phone, the caller eventually gave up and had to try again later. Today it’s socially unacceptable not to ...

Broadband is available in most areas these days but there are still places where dialup is the only solution. And of course if you are on the Internet and you get a phone call, the caller gets a busy ...