Telecommunications firm O2 has created a “human-like AI granny” to answer scam calls with the aim of keeping fraudsters on the phone and away from O2 customers. The new member of the O2 fraud ...

Of all the AI chatbot ideas we have seen since ChatGPT went viral nearly two years ago, O2's Daisy (stylized as "dAIsy") is easily among the best. It's an incredibly brilliant idea from a British ...

AI grandma against telephone scammers O2 now wants to remedy this with an artificial intelligence called Daisy. As the “head of fraud prevention”, it’s the job of this state-of-the-art AI granny to ...

O2 is deploying artificial intelligence to combat the rising tide of scam and nuisance calls, flagging over 50 million suspicious calls every month. Since launching its free Call Defence service in ...

UK mobile carrier O2 has created Daisy, an AI grandmother designed to waste the time of phone scammers by keeping them on the line as long as possible. Anyone can report a scam call or message by ...

Millions of O2 customers will have suspected scam and nuisance calls flagged before they even pick up the phone, thanks to a free AI-powered feature that has just launched. O2 claims it is the first ...

As part of its ongoing customer service transformation, Virgin Media O2 has created and launched its own AI tool, Lumi AI, that helps agents by analysing conversations in real-time and providing ...