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Zoom Communications (ZM) Integrates Zoom Virtual Agent with Zoom Phone

Zoom Communications Inc. (NASDAQ:ZM) is one of the Most Undervalued US Stocks According to Wall Street Analysts. On August 18, Zoom Communications Inc. (NASDAQ:ZM) announced several new AI-driven ...
CMS Wire

Zoom Extends AI Virtual Agent to Phone Service & Adds Content Hub

Zoom Communications announced the integration of its Virtual Agent with Zoom Phone on Aug. 18, creating an AI concierge that can handle incoming calls around the clock. The company also introduced ...
The Clarion-Ledger

AI Contact Center AI Drives a New Era of Customer Service with Virtual Agents and Intelligent Automation

Virtual agents now handle a large portion of routine queries, allowing human agents to focus on complex problems that require empathy and judgment. AI contact center companies are investing heavily in ...
Forbes

How Virtual Testing Environments Are Unlocking Enterprise AI Agent Adoption

AI agents are having a moment. From customer service automation to complex workflow orchestration, these systems promise to revolutionize how enterprises operate. Yet despite the hype, actual ...
Seacoastonline.com

AI Contact Center AI Drives a New Era of Customer Service with Virtual Agents and Intelligent Automation

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5 ...