Changing your lens helps you see more. Source: SplitShire / Pexels Humans are often more sensitive to negative experiences and emotions than to positive ones, a phenomenon known as negativity bias.
Discover why the "bad portions" of the user journey are the ones that tend to be remembered, and what to do about it. Picture this: You’re sitting on a train to see a friend of yours you haven’t seen ...
Ever wonder why one ‘weird’ text ruins your mood despite twenty good ones? Psychologist Dr. Kamna Chhibber explains ...
It is a scientific fact that we have more vivid memories of negative or painful experiences than positive ones, making it more likely that those experiences will shape our future decision making. That ...
Despite our baked-in negativity bias, we still have the power to choose our perspective and to act instead of react. After speaking on a panel with another colleague, I was impressed with her ...
‘The delivery men arrived but couldn’t get the old oven out so now the new one’s in the garden. Then I got locked out. I thought I’d lost my phone. At least the side return was open so I got in the ...