PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, today announced that the change management module in its flagship IT help desk software, ServiceDesk Plus, has ...

PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, today announced it has added Service Catalog to ServiceDesk Plus-MSP, its complete help desk for managed service ...

But instead of making the change directly, the software generates a ServiceDesk Plus request which is then processed and approved by a help desk technician or an IT admin according to workflow rules.

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Dubai, UAE — ManageEngine, the real-time IT management company, today announced the integration of its flagship MSP offering, ServiceDesk Plus MSP, with its parent company’s sales and finance apps ...

Dubai, UAE -- September 14, 2014 -- ManageEngine, the real-time IT management company, today announced it has been positioned by Gartner, Inc. in the Niche Players category of the 2014 Magic Quadrant ...

ManageEngine, a division of Zoho Corporation and a leading provider of enterprise IT management solutions, today announced a major GenAI release in the cloud version of its unified service management ...

With enterprises looking to achieve cost savings as their top priority in managing their IT systems, the IT help desk market is getting commoditized very fast, leaving little room for any disruptive ...

eSpeaks host Corey Noles sits down with Qualcomm's Craig Tellalian to explore a workplace computing transformation: the rise of AI-ready PCs. Matt Hillary, VP of Security and CISO at Drata, details ...

This joint advisory is the result of analytic efforts between the Federal Bureau of Investigation (FBI) and the Cybersecurity and Infrastructure Security Agency (CISA) to highlight the cyber threat ...