Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

Microsoft is continuing its twice-annual Dynamics 365 update pace, by providing its Release Wave 2 plan documents on June 10. The new features outlined by Microsoft include both new pieces of its ...

Microsoft on Wednesday unveiled several new artificial intelligence capabilities across Dynamics 365 applications and a new solution to help project-centric services organizations transform their ...

In mid-July, Microsoft made available its release plans for the 2021 Wave 2 set of features coming to Dynamics 365 ERP/CRM and the Power Platform. Today, August 2, Microsoft is releasing a number of ...

During a pre-briefing to industry analysts from Jeff Comstock, corporate vice president of Dynamics 365 Customer Service the most intriguing thing he said was the solution does not require customers ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

REDMOND, Wash., Oct. 21, 2013 /PRNewswire/ — With the new release of Microsoft Dynamics CRM now available worldwide, Microsoft Corp. (Nasdaq “MSFT”) on Monday announced a strategic alliance with ...

Its flagship Dynamics 365 CRM maps integration app, Maplytics ™, a 5-star rated Preferred App on Microsoft AppSource, is changing the way locational intelligence is leveraged with features like Radius ...

Hearing the unmistakable “thump” of a Royal Enfield motorcycle’s engine invariably brings forth images of traversing long open roads. Since 1901, when the first motorcycle was produced in the UK, to ...