Gartner researchers report that "47% of digital workers struggle to find the information needed" for day-to-day business operations, highlighting a critical gap in knowledge accessibility. Current ...

Technology has long had an impact on blue-collar workers, automating many manufacturing jobs. Now, with the advent of ChatGPT and generative AI, knowledge workers are anxious about the future of their ...

HOUSTON--(BUSINESS WIRE)--APQC, the benchmarking and best practices research firm, has named eight organizations as recipients of its 2025 Excellence in Knowledge Management (KM) recognition program.

The insurance industry runs on information. Every policy, claim, risk assessment and customer interaction depends on access to timely, accurate and well‑organized knowledge. Yet it’s an industry where ...

When knowledge workers are treated like machines, memory becomes fragmented—and insight gets lost in the shuffle. Unsplash+ Did you know you’re part of a vast cognitive experiment? One that tests the ...

Companies are sitting on a wealth of valuable data that could be used to share relevant information with employees to improve the customer experience. However, this data can often be buried in ...

It does everything NotebookLM does, and more ...

According to the Ark Invest Big Ideas 2025 report, agents will increase enterprise productivity via software. Companies that deploy agents should be able to increase unit volume with the same ...

Apple needs an IT Knowledge API. It gives device management service vendors official support data to power accurate, real-time AI tools.