Some hospital security professionals believe that the term “customer service” only applies to individuals outside of their organization, such as patients, family members and visitors. However, there ...

The Napa Valley College Customer Service Academy is providing a special blended Customer Service Academy Training to enhance internal customer service called Attitude in the Workplace and Teambuilding ...

Fayette County Public Health (FCPH) recently conducted a series of staff training exercises focused on administrative ...

By Amanda AKUSHIE Customer experience is still widely misunderstood in many organizations. It is often treated as a frontline issue, something to be managed through customer service training, ...