Enterprise workflow software giant ServiceNow Inc. is taking artificial intelligence-powered automation to the telecommunications industry, announcing its first AI agents for communications service ...

Can traditional CRM systems keep up? Know how AI Agents are transforming CRMs into smart, proactive platforms that automate ...

In today's enterprise landscape, a simple business request rarely follows a straight line. A purchase requisition might evolve into a multi-threaded process involving data enrichment, supplier ...

Nvidia CEO Jensen Huang Consumer Electronics Show (CES) 2025 unveiled advanced AI for training agents, robots and cars. (Photo by Artur Widak/Anadolu via Getty Images) For centuries, human innovation ...

In an era defined by generative AI, Microsoft is leveraging its long-standing strengths in Windows PCs and Azure cloud to advance an “agentic” future in enterprise computing. At Build 2025 in Seattle, ...

AI agents are approaching the kind of breakthrough moment that APIs had in the early 2010s. At that time, REST and JSON unlocked system-to-system integration at scale by simplifying what had been a ...

For years, business software helped teams keep records of what happened. Cloud platforms later added reporting and analytics to explain why it ...