Communication can make or break a business. Whether it’s closing a deal, supporting a customer or keeping internal teams aligned, the backbone of all these processes is an efficient, secure and ...
Following last week’s newsletters about why the IP contact center is the technology that’s coming up after VoIP, today we’ll look at the pros and cons of a hosted IP contact center solution vs. a ...
Business users around the world are expected to jump on the hosted voice-over-IP service bandwagon because of cost savings and enhanced features. According to a report from Allied Business ...
More than 87% of active domain names are found to share their IP addresses (i.e. their web servers) with one or more additional domains, and more than two third of active domain names share their ...
Assuming Avaya's midmarket business weathers whatever tempest potential divestitures raise, hosted IP Office services could prove attractive UCaaS options. Avaya bills IP Office as its midmarket UC ...
BT and Nortel have unveiled a secure, hosted IP telephony system for large governmental and corporate institutions. BT Hosted Voice is based on Nortel's Communication Server 2000 IP telephony switch ...
Managed and Centrex and hosted, oh my! For companies looking for an alternative to a premise-based phone system, there are plenty available, and they come in all shapes and sizes. Hosted voice, IP ...
{sloadposition stuart}In addition to supporting its new hosted IP PBX service, the BroadSoft platform supports all Engin's 70,000 VoIP customers. McKeon told iTWire: "we put a lot of work into moving ...