As households fill up with PCs, gadgets and networking gear, today's troubleshooters are finding ways to skip the house call. Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC ...
Geek Squad, Best Buy’s computer support team, has added a new service to it’s repair menu: remote computer support. The service makes it possible for Geek Squad technicians to connect to customers’ ...