[imgbelt img=universa-service-student-phonebook320.jpg]A term from the early days of the telephone may bring communications monopolies or widespread rural broadband service — or both. Two scholars ...

It is essential for business owners to define good customer and client service practices. While there are certain individual principles of quality customer care, there are also degrees and differences ...

A customer service goal is a target that enables your company to measure its progress toward a long-term objective of achieving the highest level of customer satisfaction. You can use customer service ...