And two other tricky workplace dilemmas.

Dealing with tough clients is practically a rite of passage in freelancing, small business, or customer service. Complaints, impossible requests, and high-maintenance personalities can stretch ...

If you’re a helping professional, chances are you’ve had difficult clients. Here are composite examples of difficult clients I’ve had and what has worked best in working with them. And if you are a ...

Kyle Elliott, a career coach for tech employees, told Business Insider clients can vent to the wrong people when they're ...

In business, entrepreneurs encounter a wide array of clients. While many client experiences will be positive, there will also be tough ones who challenge your typical ways of doing business and push ...

At the Virginia Home for Boys and Girls, officials work hard to hire the right people for what it calls its “teaching parent” positions—married couples unrelated to the children, who live in ...

Working with people can be a challenge. You'll sometimes have to deal with a colleague you find difficult to interact with. Failing to manage this situation could mean you, your colleagues, and the ...

As a business owner (yes, if you’re a freelancer you are, in fact, a business owner), challenging clients or difficult customers are part of the deal. It’s an aspect of doing business you may not love ...

Venting to the wrong person fuels your anger; whereas, talking to the right ones helps you feel heard, understood and heal in return. Share your troubles with trusted friends who validate your ...

Research has shown that people with sensitive temperament, insecure attachment or a history of trauma often struggle with emotion regulation. In fact, difficulty managing emotions is one of the ...

In 1620, Francis Bacon published a scientific manifesto called “The New Instrument.” In this book, he argued that the value of knowledge does not depend on its truthfulness. No scientific theory is ...