What is Know Your Customer Software? In an era where digital transactions are the norm, ensuring the security and legality of these interactions is paramount. Know your customer software plays a ...

Considering customer success software for your company, but not sure where to begin? Are you worried about how long it will take to get time to value? I have implemented customer success software four ...

After lagging behind rivals in the lucrative market for front-office software, PeopleSoft is winning analysts' applause for its latest applications focused on managing customer relationships.

Growing a brand presence requires understanding the customer and putting their needs first. Customer advocacy transforms customers into brand advocates willing to vouch for and promote products and ...

Customer-relationship-management startups are finding niches to compete with giants like Salesforce. Analysts see a growing demand for industry-specific firms that target small-to-midsize companies.

Discover how a CRM can enhance business relationships. Learn about the benefits of CRM and how to optimize CRM strategy for better customer management. Customer relationship management software is a ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In the realm of customer service, a monumental shift is underway. Outdated legacy software ...

In the era of ever-increasing online security scams, the importance of knowing one’s customer verification can’t be overstated. As businesses have started their online venture to expand their ...

Every customer your business interacts with has unique needs, tastes, budgets, and more. So, it doesn’t make sense to treat all your customers alike. A marketing campaign that tries to speak to your ...