Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...

Call center software startup Aircall SE hit unicorn status today after raising $120 million in a late-stage funding round, just 13 months after it raised just over half that amount. The Series D round ...

Five9 today announced the latest release of its cloud contact center software, which includes a new mobile app for contact center supervisors, enhanced multichannel capabilities, a PCI compliance ...

(MENAFN- Market Press Release) September 23, 2021 5:01 pm - Elision announced the launch of a cloud contact center suite for global customers. Along with a cloud call center solution, the company will ...

inContact, a provider of cloud contact center software and contact center agent optimization tools, announced that an insurance provider has selected inContact to replace legacy software with a cloud ...

SALT LAKE CITY, March 17, 2014 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that a large ...

Dublin, Jan. 09, 2026 (GLOBE NEWSWIRE) -- The "Cloud Contact Center Software Global Market Report 2025" has been added to ResearchAndMarkets.com's offering. The Cloud Contact Center Software Global ...

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, the leader in cloud contact center software, has raised $34.5M in private funding. Of the $34.5M in funding, $22M is series D equity and $12.5M is a bank ...

Call center software tools have become essential to almost every large-scale business. The software plays a critical role in simplifying customer relationships and improving an overall customer ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...