JBH Works, a renowned leader in call center solutions, has announced a major rebranding to reflect its enhanced focus on technology and cloud-based services. Justin Hill, the owner of Convey Five, ...

Contact centers have long been the backbone of customer service operations across various industries. With the advent of digital transformation, these centers are evolving to meet the demands of a ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Who is Avaya and What’s the Latest Avaya News? Avaya Holdings (Avaya) specializes in business communication services. It provides customer experience solutions ranging from on-premises contact center ...