It’s fair to say that most CRM platforms these days do not consist of a single operational construct but are in fact collections of integrated modules that utilize data and influence workflows in ...

While it awaits the verdict on whether its bid for PeopleSoft will be allowed to proceed, Oracle's applications division released the latest version of its sales and marketing CRM software. The ...

NetSuite CRM, a part of Oracle NetSuite’s business software suite, is a great choice for mid-size and growing businesses that want a complete, integrated CRM solution with ERP and e-commerce ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. You're looking for a CRM system for your company. But you're not ...

Business software maker SAP will unveil a module for its hosted CRM offering at its Sapphire customer event next week. SAP Marketing on-demand will be the second of three core CRM modules that the ...

Workbooks CRM is an impressive all-in-one solution that combines robust functionality with ease of use and affordability. Its ...

Oracle's innovative Social CRM product joins social networking with true enterprise features such as reliability, security management, and scalability. Given the different skill sets and perspectives ...

India-based vTiger on Wednesday released vTiger 3.2, the first commercial version of its open source customer relationship management application. The product is targeted at SMEs and includes various ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Most of my clients are small or medium sized companies and are ...

Discover the main differences between CRM and ERP and learn how each system has benefits that can enhance your business operations in our comprehensive guide. Customer relationship management (CRM) ...