The CRM spotlight is shining brightly on the SMB market. Microsoft's entry into CRM coupled with the emergence of the ASP model has enabled firms of all sizes to implement complex customer-focused ...
Earlier this year we reviewed the state of CRM in the minority business community (Viewpoints, March 2004) and offered some thoughts on our findings. A lack of awareness and understanding of CRM ...
Throughout the early fall, analysts have been treated to a continuous stream of announcements from the CRM community, especially Salesforce and Oracle. New product availability belies the facts on the ...
“Social CRM” is one of the latest buzz terms in the CRM community, and lately, some major players in the space have been taking up the call. In mid-March, Salesforce.com added a Twitter application to ...
REDMOND, Wash., July 14, 2004 — Microsoft Business Solutions CRM has been recognized in the industry as one of the fastest growing small and midmarket customer relationship management solutions. More ...
business.com’s team of experts regularly test, evaluate and compare business solutions to identify the best software and services across industries. These independent investigations involve extensive ...
SugarCRM Appoints Open Source “Ninja-neer” John Mertic to Manage Its Fast-Growing CRM User Community
The growth of the SugarCRM community has accelerated rapidly, as more developers and organizations worldwide realize the power and benefits of an open CRM platform. More than 29,000 developers are now ...
But and again, there is always a but, the integrations with CRM seemed to have stopped beyond the original RIghtNow partnership and the "usual" one with salesforce.com. There doesn't seem to be much ...
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