Commence earlier this month debuted version 5.5 of its CRM application with key enhancements including a new internal chat system called Conversations, new Microsoft Word and calendar integrations, ...

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Recent announcements in the CRM space have been all about crossing bridges to streamline customer contact functions and making customer service representatives’ lives easier and more productive. And ...

Apptivo offers a comprehensive suite of tools for contact management, lead tracking, opportunity management, and sales forecasting, all within a highly customizable interface.

Salesforce Service Cloud has had its SOS for omnichannel support, and now Microsoft Dynamics CRM has closed the gap with its Live Assist, each opening the scope of how businesses are able to engage ...

ORLANDO, Fla., Oct. 24, 2023 (GLOBE NEWSWIRE) -- ActivEngage is proud to be the first, and currently the only, automotive messaging and consumer engagement solution to securely integrate with CDK ...

Chirpify, providers of conversational conversion and engagement loyalty solutions, today launched social media and chat CRM solutions that can link personal social media and chat IDs with loyalty ...

I was talking with a friend who works for an unnamed big enterprise software company, here’s how the conversation went: ME: Hey, so what new stuff are you guys working on? HIM: Not a lot, so-and-so ...

With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. CRM workflows are among the most significant CRM ...