Simply put, assertive communication is honest and direct communication. It includes statements of thoughts, emotions, beliefs and opinions. Assertiveness which is respectful of others is generally ...

A serious case review finds agencies engaged in a 'softly, softly' strategy to try to get reluctant parents to engage Photo: abf/fotolia A lack of professional assertiveness in the face of high ...

Practical advice on work issues. Assertive behaviour is all too often confused with aggressive behaviour yet the two are very different. Being assertive is asserting or confirming confidently and ...