Imagine your phone ringing on the breakfast bar across the room. Could it be the job offer you’ve waited all week for? But—drat—you’re smack in the middle of changing your three-month-old, who’s made ...

It seems that Google is still working on a new design for the incoming call UI on its Phone app for Pixel and other Android devices, as another new UI has just surfaced. As it stands today, the Google ...

Call centers are embracing automation. There's debate as to whether that's a good thing, but it's happening — and quite possibly accelerating. According to research firm TechSci Research, the global ...

Most of these habits come from unfamiliarity, not stubbornness or lack of care. But small behaviors have big emotional ...