Customer conversations are getting harder, not easier. Users expect instant answers across chat, email, voice, and messaging ...

An AI powerful enough to analyze DNA, file taxes, and grow tomato plants is being redesigned for everyday work, pointing ...

NEW YORK (AP) — Google said Sunday that it is expanding the shopping features in its AI chatbot by teaming up with Walmart, ...

Google executive Sameer Samat sees the past year as one of curiosity about AI. This year, he's focused on its utility.

Google software engineer Blake Lemoine’s claim that the AI-based chatbot LaMDA is sentient has sparked significant controversy and debate. Following his assertion, Google placed Lemoine on ...